Customer onboarding emails
Turn a new signup into a clear first-week plan. Your squad drafts onboarding emails that explain value fast, reduce drop-off, and keep customers moving toward activation.
What you'll get
- • A short day 0 welcome email (expectations + first action)
- • A day 2 check-in email with quick wins + common blockers
- • A day 5 milestone email with proof points and a next-step CTA
- • A fallback follow-up for inactive accounts
Best for
- • SaaS teams improving trial-to-paid conversion
- • Customer success teams with lean headcount
- • Founders who want a clean onboarding playbook without bloat
How to delegate it
Paste this into your request:
Write a customer onboarding email sequence. Context: - Product: <what we sell> - Audience: <who just signed up> - Activation event: <the behavior that predicts retention> - Common blockers: <bullets> - Brand voice: <tone> Output: - Day 0 welcome email - Day 2 check-in email - Day 5 milestone email - 1 re-engagement email for inactive users - 1 sentence CTA for each email Constraints: - Keep each email under ~140 words - Clear, practical language (no hype) - Ask 1 clarifying question if activation event is unclear
Want this to run automatically?
Rex Squad is building AI employees that can draft onboarding emails from your real customer context.